Terms & Conditions

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Deirdre McAllister Nutritional Therapy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Deirdre McAllister Nutritional Therapy’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. 
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Prices throughout this website for my services are subject to change without notice. I reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. I shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms Of Business

Thank you for becoming a client of Deirdre McAllister Nutritional Therapy. The below information sets out our Terms and Conditions of business:

  1. It is recommended that all intake forms are returned by email, a minimum of 3 working days before your consultation. The more complete the documentation, the more you will get out of your appointment.
  2. I work with packages as these help with compliance, continuity and ultimately achieve the best results. Making change is difficult and willpower is not infinite therefore I like to build in the time that creates an environment of consistent and ongoing support. Success rate is notably higher when you have a programme to follow for 10-12 weeks to embed your new habits. There are follow up packages available too. The initial consultation includes analysis of the intake form and a personalised bespoke wellness programme to follow to include: diet and nutrition, lifestyle recommendations, herbs and supplements.  Online appointments of 45, 50 or 60 minutes include a written report, 15 or 30 minutes calls do not.
  3. Packages are agreed and paid for in advance and cannot be cancelled or postponed.
  4. Payment can either be made in full or in two instalments. Clients paying in full will be required to do so before the first appointment. Clients paying in two instalments must make a payment of 50% of the cost before the first appointment and pay the second 50% 4 weeks later.
  5. Programmes are designed to be completed in either a 10 or 12 week period. If this is not possible due to special circumstances, programmes must be completed within 3 weeks of the agreed package completion date. Any outstanding sessions not taken within this 3 week extension may be forfeited.
  6. Any follow up appointments longer than 8 weeks will need to be 60minutes long and charged accordingly.
  7. I take payment by bank transfer.
  8. Payment for testing must be made on placement of order for the test kit. We will not order any testing or products without your permission. The results of any clinical testing ordered through the practice will be discussed in your next scheduled appointment and the results incorporated into your plan.
  9. A fee of £35 is charged for analysis and interpretation of any testing organised through my clinic. 
  10. Please be advised that consultations  must be cancelled or rescheduled allowing 48 hours notice. Those cancelled with less than 48  hours notice may be forfeited.
  11. Email correspondence should not be used as a substitute for face to face, zoom or telephone contact. Lengthy questions or complex issues are best addressed in a follow up meeting or progress call otherwise you can request an urgent call to be arranged and charged in line with the hourly rate.
  12. Please arrive on time for your appointment. If you are late, if possible we will overrun (free) however, if this is not possible then we will use the remaining time of your appointment to examine your case.
  13. I endeavour to send your wellness plans within 5 days of your consultation but if this is not possible, you will be advised in advance.
  14. The nature of Functional Medicine and Nutritional Therapy is to look for the underlying root cause of health issues. Each case is individual and the complexity of the case and the length of time a patient has been suffering, will greatly affect the length of time it takes to get well. Unfortunately, there is no magic pill but with my expertise and your application to your programme, rapid improvement is possible. However, most clients find improvements are cumulative and will manifest as each month goes by. If a health issue is complex this can take anywhere between 3-9 months. 
  15. In complex or persistent cases, it is important to understand that regular contact with you over a period of time is the best way to get results as you build commitment and we develop our therapeutic relationship. The programme is a process and will change with each meeting as we work on different issues in a prescribed order according to your progress. Treatment can last 6-12 months although signs of improvement can be expected earlier in the protocol, often after the first 6 weeks.
  16. Clients are advised that we only use the very highest quality supplements and herbal medicine with minimal excipients (additives). On occasion, clients have had reactions to products. This Is out of our control and clients are advised to contact us immediately if this occurs so we can work out which product is causing a reaction.
  17. It is the client’s responsibility to inform us if any surgery or operations are scheduled as this will impact on your programme.